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Performance Quality Management

См. также в других словарях:

  • Quality management — is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance. Quality management can be considered to have three main… …   Wikipedia

  • Quality management system — (QMS) can be defined as a set of policies, processes and procedures required for planning and execution (production / development / service) in the core business area of an organization. QMS integrates the various internal processes within the… …   Wikipedia

  • Quality management system processes — A Quality Management System process is a business excellence which forms an element of the Quality Management System (QMS) of an organisation. The standard requires organisations seeking compliance or certification to define the processes which… …   Wikipedia

  • quality management —  Analysis of production processes and statistical error to improve efficiency and performance.  ► “Quality gurus W. Edward Deming, J. M. Juran, Philip B. Crosby, Armand V. Fiegenbaum, Kaoru Ishikawa, and other pioneers of quality management who… …   American business jargon

  • Total Quality Management — (TQM) is a business management strategy aimed at embedding awareness of quality in all organizational processes. TQM has been widely used in manufacturing, education, call centers, government, and service industries, as well as NASA space and… …   Wikipedia

  • Total-Quality-Management — (TQM), bisweilen auch umfassendes Qualitätsmanagement, bezeichnet die durchgängige, fortwährende und alle Bereiche einer Organisation (Unternehmen, Institution, etc.) erfassende, aufzeichnende, sichtende, organisierende und kontrollierende… …   Deutsch Wikipedia

  • total quality management — N UNCOUNT Total quality management is a set of management principles aimed at improving performance throughout a company, especially by involving employees in decision making. The abbreviation TQM is also used. [BUSINESS] He is a firm believer in …   English dictionary

  • Avaya Proactive Voice Quality Management — Avaya PVQM Proactive real time voice quality management continuously and passively monitors the user voice experience without user knowledge, and conducts real time problem resolution while calls are on going without user interference. Avaya… …   Wikipedia

  • Nortel Proactive Voice Quality Management — (PVQM) in computer networking is a tool used to manage VoIP networks designed by Nortel that guarantees network functionality to ensure the quality of IP telephony deployments.PVQM continuously and passively measures the user quality of… …   Wikipedia

  • total quality management — TQM An approach to management that seeks to integrate all the elements of an organization in order to meet the needs and expectations of its customers. A number of people have pioneered this approach, including W. Edwards Deming, Armand V.… …   Big dictionary of business and management

  • Total Quality Management (TQM) — Management practices designed to improve the performance of organizational processes in business and industry. Based on concepts developed by statistician and management theorist W. Edwards Deming, TQM includes techniques for achieving efficiency …   Universalium

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